PolicyShipping fee is according to the total weight of the order. It has a value for the first 500g, and additional value for each additional 500g. So if a item's weight is 100g, the shipping fee for 5pcs is just the same as that for only 1pcs. You can buy more items and save the shipping fee.
About Customs Taxes
To buy items from www.obdfocus.com , you must agree to pay all related taxes regarding to your order in your country!
Replacement and Refund Policy
We are doing our best to ensure that all products listed in our website have good quality. We will help user to resolve any problems, through online email service or item replacement. Unless otherwise notified, we offer one year's quality guarantee for all products sold .
Return Shipment: Authorized return must be shipped prepaid. Unless authorized and prepaid, return will be delayed in processing. Note: For your own protection, insure return shipment.
Important: damaged goods is not defective goods. do not request return authorization for damaged goods. all shipments are fully insured. notify us immediately if damaged merchandise is discovered. we will follow-up with the claim against the shipper. delay in your notification could void your insurance. if shipping carton shows no damage and merchandise is found to be damaged, you must still notify us. please retain damaged merchandise until claim is settled
About Payment :
Option 1: Western Union / MoneyGram
To speed up your order processing, you are suggested to make the payment by Western Union or MoneyGram. Following are the WU/MG payment details:
Receiver's First Name: HUO WEI
Receiver's Last Name: CHEN
Shenzhen city ,China
Note: Above receivers are the only-designated persons for receiving WU or MG payment on behalf of Obdfocus Technology Co.,Ltd
Customer can also visit http://www.westernunion.com or http://www.moneygram.com to make online payment according to the instructions. After you arranged the payment , please tell us the MTCN # or Ref # as well as Sender's First Name and Last Name.
Option 2: Bank Transfer ( T/T)
For customers in whose countries there is no WU service, they are suggested to make payment via Bank Transfer. For each transaction via Bank Transfer, there is an additional bank charge of $20 that is caused by chinese bank. Therefore, we hope customers can prepay that additional fee when making the payment. Following are the bank details:
Beneficiary Name: Obdfocus Technology Co., Ltd.
(4 words are required to be exactly same, or payment is unable to be received)
Beneficiary Account No.: 033-866534-838
Beneficiary Address: GPO Box 64, Hong Kong,1 Queen's Road Central, Hong Kong SAR, China
Beneficiary Bank: HSBC HONG KONG
Beneficiary Bank SWIFT: HSBCHKHHHKH
Option 3: Paypal
As we know that modern people like to make payment online now, we also accept payment by Paypal at a certain extent. So far our paypal account is open to our outstanding customers only. If you are a fresh buyer , you have to meet one of the following requirements:
1. Customers from North America with verified Paypal account, order amount less than $500
2. Customers from other countries or regions must provide us with your ID card or Driver License and monthly credit card payment bills to verify your paypal account if your order amount is over $300.But ,total amount have to be less than $500
Note: For PayPal payments, customer has to add 6% of total order amount which the paypal company charges and we ship to confirmed billing addresses only
Tel:86-755-83233797 Fax:86-755-83233775 Email:sales@obdfocus.com
